Customer Testimonials


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Google Sep 30, 2023

Arrived back at MKE and had a flat. Schlossman attempted to patch tire and when unable put my spare on for me at no cost. Wonderful customer service - if I lived in the area would definitely purchase from them.

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Google Sep 30, 2023

Love this place! Everyone is so friendly and they really accommodate their customer. Bought a used highlander from here and did a trade in and couldn't be more happy with the negotiations and smooth experience. The team here truly cares about their customer and the service here is fast. Couldn't ask for better professionalism. Thank you:)

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Google Sep 29, 2023

EXCELLENT SERVICE!

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Google Sep 29, 2023

Outstanding experience working with Kevin and the rest of the team on our first car purchase! Made the experience easy and enjoyable.

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Google Sep 29, 2023

Happy with the work done and help with tire choices before appointment

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Google Sep 29, 2023

Great 👍 customers service. Thank you

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Google Sep 28, 2023

Megan was the best service person yet! She was friendly and knowledgeable - took the time to explain how the labor was done so I understood pricing. She also sent a video of the mechanics inspection which was super informative! I will ask for Megan every time my car needs service! Also Steve Smith was the best shuttle driver ever. Friendly and easy going - going out of his way to make sure we got comfortably to our destination. Overall a great experience!

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Google Sep 27, 2023

Seriously excellent customer service. Unfortunately, I have a pretty old car so I've been in several times. I've worked with different employees every time and they are all very kind, personable, helpful in explaining what was found with my car, and giving advice to save a couple bucks. It's a drive for me to get there, but it's worth it every time. I love my Subaru and I love having it and myself so well cared for. Thank you as always!!

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Google Sep 27, 2023

Service from start to finish was superb! No complaints whatever.

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Google Sep 26, 2023

Great job with all that was done

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Google Sep 26, 2023

We were extremely happy with the Subaru team when we bought our Forester. Everyone was very nice and helpful. A special shout out to Anna for all of her hard work. Anna was amazing throughout the whole process and was a big reason why we ultimately bought our vehicle at Subaru. Anna is an all-star and Subaru is very lucky to have her. Thanks again everyone for your help! Kind regards, Brent

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Google Sep 26, 2023

Anna wonderful and the entire staff!

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Google Sep 25, 2023

The dealership was open, transparent and very helpful. Would highly recommend the dealership.

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Google Sep 25, 2023

I first leased then purchased my 2018 Subaru Forester here and I absolutely love not only my vehicle but the service staff here as well. As a woman, I had been taken advantage of by other dealerships throughout my life, leading to distrust of all dealership service. Schlossmann Subaru City changed that. I can say that the staff here is friendly, honest and doesn’t try to push unnecessary repairs or service. In fact, there was a time I thought I had let a free service expire, but the service manager let me know they could still honor it. At my ...

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Google Sep 25, 2023

Marcus was really great! Very kind and helpful. Thanks!

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Google Sep 25, 2023

I love it when they send a video inspection of their work. They also provide free uber ride when their inhouse transportation is busy.

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Google Sep 25, 2023

Sales person was very attentive and detailed. Friendly to work with and knowledgeable about the product.

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Google Sep 24, 2023

Bre Wiley was a wonderful salesperson and helped make the process clear and easy!!

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Google Sep 24, 2023

Always a great experience! Sean is the best!

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Google Sep 24, 2023

Leased a new 2024 Outback. Process from start to finish was just over 2 hours. Sales person James and manager Cary were great. This was the best car buying/leasing experience I have ever had. I have leased several Subarus over the past 15 years with other dealers. 10 star experience

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Google Sep 23, 2023

A+++! Quick service, honest assessment of my vehicle’s maintenance needs, and my customer service advisor, Amir, was extremely knowledgeable and friendly. I will definitely be serving my Forester here in the future. Thank you!

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Google Sep 23, 2023

Really took the time to try and figure what was going on with my car and test drove it numerous times. Much appreciated! Also, Megan N is fantastic and always kept us in the loop and was very detailed when explaining what was going on.

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Google Sep 22, 2023

Excellent staff and service !

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Google Sep 22, 2023

I love this place. It gives you the feel of a small, family-run business while still also being able to provide thorough services and support! I’ve been in several times for routine maintenance and have always had the friendliest experience. Gavin is especially awesome - he’s extremely knowledgeable, upbeat, organized, and always goes above and beyond to make sure you get the best price and a highly positive / quality experience. I will always recommend Schlossmann Subaru City!

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Google Sep 22, 2023

I use Schlossmann's for all of my regular maintainence. They are always kind, professional, and prompt. The shuttle service is extremely convenient. I won't take my car anywhere else!

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Google Sep 22, 2023

The service is always excellent!

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Google Sep 22, 2023

Great experience. Spent time with me to ensure I got everything I wanted and at a great price.

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Google Sep 22, 2023

Amir was friendly and knowledgeable !

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Google Sep 21, 2023

Very courteous and helpful. Unlike other dealerships, they booked an appointment for basic maintenance within a week or so.

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Google Sep 21, 2023

Amir has taken care of me for 3 years. I feel very blessed to have gotten connected with him. My husband passed away when I met Amir. He's been so kind!!

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Google Sep 21, 2023

Great service!

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Google Sep 21, 2023

Great service Amir Mavrkis was exceptionally friendly and made my whole experience comfortable and fast.

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Google Sep 21, 2023

Phill Esguerra was super friendly and helpful throughout the whole process. He was awesome! Tony in the financial department was also very kind and helpful. They both made sure I knew all the options available to me and helped so much! I would like to also say Megan in the car service/parts department was so awesome and nice and was super helpful the last time I was there for an oil change. Awesome, kind, and helpful workers! Makes the experience amazing. Thank you all.

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Google Sep 20, 2023

Excellent customer relations and 1st rate service.

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Google Sep 20, 2023

Marcus the assistant manager was stellar! Very courteous and friendly. Service was superb and I highly recommend. They took care of everything we asked for and never once pressured us to purchase anything. We'll definitely be back if we need any more repairs and once we're ready for a new Subaru with a sunroof!! 😁 Thanks again Marcus for your wonderful service!!

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Google Sep 19, 2023

The work on my car was done quickly and the quality has always been excellent.

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Google Sep 19, 2023

This establishment has earned my continued loyalty through incredible customer service and honest business practices. My car continues to run like the day I bought it because of the wonderful service team. I will continue to recommend Schlossmanns to anyone looking to buy a new vehicle not only because I love my Subaru, but also because of the sales and service teams.

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Google Sep 19, 2023

Friendly staff and great service!

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Google Sep 18, 2023

Great visit for routine oil change

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Google Sep 18, 2023

Was an excellent experience

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Google Sep 16, 2023

Extraordinarily friendly and helpful staff made the experience of buying a new car go very smoothly

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Google Sep 16, 2023

Everyone was friendly. Helped me out. I wish the economy was not such that prices for used vehicles were as high as new ones Sales person Kevin was friendly and helpful throughout my experience Finance person Tony was good and made that part go smoothly Everyone at the place appeared to be genuine in their kindness

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Google Sep 16, 2023

I was in the market for a WRX. Out of nearly a dozen dealerships within 200 miles of Madison, WI this dealership went above and beyond to create a positive experience for me. The best pricing in the region, and all very transparently. I would refer any of my friends and family to purchase from this location, and they truly uphold the subaru brand name well. Although I ended up not buying a car due to color options, they were quick to issue a refund for a deposit I put down with no hesitation. Anna was who handled my customer experience, ...

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Google Sep 15, 2023

Right on time for my service appointment. Polite, friendly and honest. Gave me a heads up on what I can or might expect at my next service appointment. I will continue to take my vehicles there for service.

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Google Sep 15, 2023

I have been a customer of Schlossmann's since 2004 and have always gotten great customer service.

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Google Sep 15, 2023

Every time I bring my Subaru in, the service team does a phenomenal job of keeping me informed while they work on my car. Their entire team is so friendly and helpful. I’ve worked with Megan twice now and she does a great job at keeping me updated, provides thorough explanations, and gives full transparency on pricing. They’ve taken great care of my car and I appreciate the work they do!

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Google Sep 15, 2023

Always friendly and helpful.

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Google Sep 15, 2023

Always confident of quality service.

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Google Sep 14, 2023

I had a wonderful serviceman named Amir. I believe.. He was very polite, courteous and helpful.

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Google Sep 14, 2023

They are professional, courtesy & knowledgeable. They take great care of me. Sean in the Service Dept. Always handles my car with such great expertise.

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Google Sep 14, 2023

I had a great experience with the sales team. My wife was interested in learning more about the Subaru Outback and Phillip did an excellent job in assisting with our needs. He even took us on multiple test drives to check out the different trim levels! Highly recommend their services

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Google Sep 14, 2023

We really appreciate the way they handled our car problem, loaned us a different vehicle, and stood by their product with open and consistend communication. Thanks Sean!

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Google Sep 14, 2023

Time for 30,000 happy miles check. As always each contact has been friendly, knowledgeable and they listen. All questions resolved and very happy with results.

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Google Sep 13, 2023

They were quick and through. I appreciate the people who work there.

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Google Sep 13, 2023

Pretty good! Good service! Service manager help me changed the transmission and he also help me replaced the wheels bearing positively. Thanks

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Google Sep 13, 2023

Friendly sales people, no pressure.

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Google Sep 13, 2023

The service was thorough, fair, and prompt. Megan, in particular, was great to work with!

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Google Sep 13, 2023

Fair, thorough, quick. Amir is awesome.

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Google Sep 12, 2023

This is the best dealership I have ever dealt with

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Google Sep 12, 2023

Just bought my first Subaru today was recommended to work with Anna O. Absolutely loved her, she was so informative and was able to answer all of my questions. Thank you Anna!!

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Google Sep 11, 2023

Great service! Highly recommend!!

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Google Sep 10, 2023

I purchased a new car from Sclossmann's. Everyone was very nice, professional and helpful. Great place.

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Google Sep 10, 2023

All of the workers at Schlossmann were great. They were very accommodating and our sale went smoothly!

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Google Sep 9, 2023

Always a good experience here!

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Google Sep 9, 2023

Friendly staff! Great service!

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Google Sep 8, 2023

Amir was very helpful and accommodating. I enjoy working with him because he is genuine and courteous. I have had a few bad experiences there. Now I ask for him right of the bat and know that I will have a problem free experience. He is very helpful and does a good job explaining everything to his customers.

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Google Sep 7, 2023

Always great service, however this time the courtesy tire rotation was missed and I don't think the adjustment to the bill was not accurate. Perhaps a notice should be on file for those of us who purchase tires.

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Google Sep 7, 2023

Service staff has always been excellent in proactively maintaining our Legacy. Recently corrected a mistake and performed pro bono service despite our offer to pay regular price. Moon and Amir were great to work with.

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Google Sep 7, 2023

My service representative, Armi, did a wonderful job keeping me updated on the work being done on my car. He also found a coupon I could use on the filter. Thank you! The service technician did a great job finding 2 bulbs burnt-out during my oil change. I always come to Schlossmans for all car related needs!

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Google Sep 6, 2023

Service (oil change + tire rotation) easy with online scheduling, check in and check out as per expectations 😀.

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Google Sep 6, 2023

We chose Schlossman Subaru City of Mikwaukee because of its location, but we chose to buy there because of the excellent service. Kevin greeted us with a hello and a smile. He listened to everything we asked for and got us the exact Subaru we wanted and a great deal as well! He even took the time to show us how to work the electronic dashboard until we were comfortable with it. All in all a great experience totally recommend Kevin Whyte at Schlossmans Subaru City.

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Google Sep 6, 2023

Sean was wonderful to work with.

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Google Sep 2, 2023

I was greeted immediately by Matthew. Everything was explained to me in detail. He even knocked an extra $5 off because my service took longer than expected. Excellent service as always!

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Google Sep 2, 2023

Schlossmann family has been outstanding. We leased three cars with them and consistently received exceptional service! Thank you.

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Google Sep 1, 2023

The service tech was very informative and the service was very fast. I've never been disappointed by their sales or service. They also wash your car for you. Subaru City is the best!

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Google Sep 1, 2023

I purchased a car from Schlossmann Subaru City - it was an excellent experience. Everyone was friendly, didn't feel pushy or 'salesman-ish'. I feel I got a great deal and was well taken care of

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Google Sep 1, 2023

John and Manny were a pleasure to work with. The overall buying experience was A+. Very happy with my purchase.

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Google Sep 1, 2023

I had great service from everyone involved in my experience. I was at the dealership two days in a row and the level of customer service and interaction was very welcoming and helpful. I was able to take my time with the process which was important to me and helped me make my decision.

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Google Sep 1, 2023

Always great customer service.

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Google Sep 1, 2023

This place runs like clockwork and seems to have real integrity. What’s more, the employees look like they like their own company!

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Google Aug 31, 2023

Customer Serivce was excellent. Every person I interacted with went above expectations. Thanks especially to Matthew P. Keep up the fantastic service.

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Google Aug 31, 2023

Prompt, polite service and discussions with a knowledgeable rep, Matt. Thanks much!

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Google Aug 31, 2023

Their staff is amazing! Everyone is always helpful and nice. I love it here!!

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