What Is Love-Encore?

Subaru Love-Encore is a complimentary follow-up appointment designed exclusively for new Subaru owners. Our specialists help you explore your vehicle’s features, answer your questions, and make sure everything is set up just right.

Meet Your Love-Encore Specialists

Tricia Pozel & Jada Spencer

Tricia Pozel and Jada Spencer serve as our Love Encore Specialists at Schlossmann Subaru City, dedicated to delivering exceptional customer satisfaction by helping new Subaru owners understand the evolving and sophisticated features of their vehicle. Tricia and Jada have been a key part of making customers feel confident in their knowledge of Subaru’s advanced technology.

With a background in customer service, training, and automotive communications, Tricia is well-prepared to guide our customers. Outside of work, she enjoys outdoor adventures like hiking, kayaking, and camping with her dogs. Tricia is passionate about empowering customers to make the most of their Subaru ownership. With a background in customer service as well as automotive service and sales, Jada is well-prepared to guide our customers alongside Tricia. Outside of work, Jada enjoys spending quality time with her family and is dedicated to being a great mom to her son. Along with her deep passion for family, she is committed to helping customers feel confident and excited about their decision to join the Subaru family.